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New Ways of Working TogetherNew Ways of Working Together

Preparing our People for the New World

This White Paper is a result of a collaborative research conducted and documented by MTI, Corporate Executive Board and VICS. Read the Executive Summary below, or download the document in PDF.

Executive Summary

New Ways of Working Together — New Ways of Winning Together

Manufacturers and retailers of consumer goods must discard longentrenched business practices and behaviors and work together to align their beliefs, cultures, core processes, and reward protocols in the name of profitable growth and customer satisfaction.

At an early stage in the research it became evident that if we change the way we look at things, what we are looking at changes. The intent of this research is to change the way you view yourself, customers, and trading partners by understanding how all stakeholders are connected. If we can influence how you think and view a situation then and only then can we influence the actions that follow. Making decisions from a position of leadership requires respect, knowledge, acceptance as well as understanding from all stakeholders. Finding New Ways of Working Together demands courage, commitment, and collaboration.

Collaboration — No Longer an Option

Collaboration is no longer an option but rather a critical component of profitable growth and finding new ways of working together. This white paper commissioned by VICS and titled New Ways of Working Together: Preparing Our People for the New World creates a strong business case for change in the way trading partners collaborate and interact with one another. It addresses the importance of alignment with a refocused attention on the consumer with jointly agreed growth.

While progress has been made, the journey has barriers and opportunities. We must look inwardly and externally to identify protocols of performance that inhibit customer satisfaction and we must take responsibility if we are to change.

Fueled by the current economic challenges, the need for trading partners to radically alter the way they think and work has never been stronger. We must allow faith not fear to guide us in finding New Ways of Winning Together.

Contact me for more information on how to implement processes or get advice found within this report.

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